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    This is Durham Blog

You are here > Home > Visitor Information > Information Points

Information Points

The experienced, professional staff in Durham's official Visitor Contact Centre have excellent knowledge and are on hand to help you plan your visit, book accommodation and provide ideas for things to see and do during your stay.

Call: 03000 26 26 26
Email: visitor@thisisdurham.com


Calls are charged at a local rate, mobiles may vary. 


The Visitor Contact Centre is open Monday to Friday 9.00am-5.00pm. Please note: the Visitor Contact Centre is not open to the public for face to face enquiries.

Durham also has 15 Visitor Information Points across the county, providing the latest information via face-to-face or electronic tourist information kiosks and telephone points, plus access to a wide selection of leaflets and guides.

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Number of results: 20

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  1. World Heritage Site Visitor Information Point

    Add World Heritage Site Visitor Information Point to your Itinerary

    World Heritage Site Visitor Information Point

    Type

    Type:

    Tourist Information Point

    Durham City

    Housed in Palace Green Library, Durham's World Heritage Site Visitor Centre, a free facility open seven days a week, provides visitors with an overview of the World Heritage Site and what there is to see and do in Durham City.

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for World Heritage Site Visitor Information Point
  2. Thorpe Farm Visitor Information Point

    Add Thorpe Farm Visitor Information Point to your Itinerary

    Thorpe Farm Visitor Information Point

    Type

    Type:

    Tourist Information Point

    Barnard Castle

    Situated within the café area at Thorpe farm.  A wide range of tourist information leaflets can also be picked up during normal opening hours.

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for Thorpe Farm Visitor Information Point
  3. The UTASS Building

    Add The UTASS Building to your Itinerary

    The UTASS Building

    Type

    Type:

    Tourist Information Point

    Middleton in Teesdale

    The UTASS Building is located in the centre of Middleton in Teesdale. 

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for The UTASS Building
  4. A person holding a suitcase in a bus station

    City Spare Space

    Type

    Type:

    Luggage Storage

    Durham

    CitySpareSpace partners with trusted businesses to provide you convenient luggage storage in Durham.

    Our luggage storage partners use their spare space to securely store your items whilst you see and do more on your trip. All customers must…

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for City Spare Space
  5. Durham Town Hall

    Add Durham Town Hall Visitor Information Point to your Itinerary

    Durham Town Hall Visitor Information Point

    Type

    Type:

    Tourist Information Point

    Durham City

    Durham Town Hall Visitor Information Point is housed in a stunning Grade II listed gem in Durham City's historic Market Place.

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for Durham Town Hall Visitor Information Point
  6. Bowlees

    Add Bowlees Visitor Centre Visitor Information Point to your Itinerary

    Bowlees Visitor Centre Visitor Information Point

    Type

    Type:

    Tourist Information Point

    Middleton in Teesdale

    Bowlees Visitor Centre Information Point provides visitor information alongside information and displays on the geology, landscape, wildlife and people of Upper Teesdale, and the National Landscape. We stock a range of walks leaflets, maps and books…

    Dates

    From:
    22 Feb 2025to30 Nov 2025
    More info for Bowlees Visitor Centre Visitor Information Point
  7. i this is durham

    Add Durham Visitor Contact Centre to your Itinerary

    Durham Visitor Contact Centre

    Type

    Type:

    Visitor Contact Centre

    Durham City

    For all of your tourist information needs, contact our Durham Visitor Contact Centre on 03000 262626 or email visitor@thisisdurham.com. Please note: the Visitor Contact Centre is not open to the public.

    Dates

    From:
    1 Jan 2025to31 Dec 2025

    Awards

    • Visit England VisitEngland Award for Excellence Bronze 2016VisitEngland Award for Excellence Bronze
    More info for Durham Visitor Contact Centre
  8. Durham Dales Visitor Information Point

    Add Durham Dales Centre Visitor Information Point to your Itinerary

    Durham Dales Centre Visitor Information Point

    Type

    Type:

    Tourist Information Point

    Stanhope

    There’s a warm welcome waiting for you at Durham Dales Centre Visitor Information Point. We can help you make the most of your time whatever your reason for visiting.

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for Durham Dales Centre Visitor Information Point
  9. Locomotion Festival of Steam

    Add Locomotion Visitor Information Point to your Itinerary

    Locomotion Visitor Information Point

    Type

    Type:

    Tourist Information Point

    Shildon

    The museum staff have extremely good knowledge of the local area and take pride in answering visitors' questions. More complex requests for assistance with things like accommodation, tickets and county-wide information will be directed to the Durham…

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for Locomotion Visitor Information Point
  10. Gala Theatre Visitor Information Point

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    Gala Theatre Visitor Information Point

    Type

    Type:

    Tourist Information Point

    Durham City

    Situated within the Gala Theatre.

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for Gala Theatre Visitor Information Point
  11. Bishop Auckland Railway Station Visitor Information Point

    Add Bishop Auckland Railway Station Visitor Information Point to your Itinerary

    Bishop Auckland Railway Station Visitor Information Point

    Type

    Type:

    Tourist Information Point

    Bishop Auckland

    Situated within the Railway Station in Bishop Auckland is a walk-in, self-serve facility offering a touch screen information kiosk to enable visitors to find out more about what to see and do in Durham.

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for Bishop Auckland Railway Station Visitor Information Point
  12. The Witham

    Add Barnard Castle Visitor Information Point to your Itinerary

    Barnard Castle Visitor Information Point

    Type

    Type:

    Tourist Information Point

    Barnard Castle

    Located in 'The Witham', a centre for cultural, community and commercial use, Barnard Castle Visitor Information Point should be your first point of call if you are in the area.

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for Barnard Castle Visitor Information Point
  13. Bounce - Luggage Storage Durham

    Bounce - Luggage Storage Durham

    Type

    Type:

    Luggage Storage

    Durham City

    If you want to keep your bags safe while you explore Durham, Bounce has luggage storage locations throughout and around the city.

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for Bounce - Luggage Storage Durham
  14. Auckland Tower - The Auckland Project

    Add Auckland Tower - The Auckland Project to your Itinerary

    Auckland Tower - The Auckland Project

    Type

    Type:

    Tourist Information Point

    Bishop Auckland

    If you would like to travel further afield Auckland Tower will provide information on other local tourist attractions, accommodation providers, and places to explore within and around Bishop Auckland.

    Dates

    From:
    19 Feb 2025to24 Dec 2025Various Opening Times
    More info for Auckland Tower - The Auckland Project
  15. Durham Indoor Market Visitor Information Point

    Add Durham Indoor Market Visitor Information Point to your Itinerary

    Durham Indoor Market Visitor Information Point

    Type

    Type:

    Tourist Information Point

    Durham

    Situated with Durham Indoor Market Hall.

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for Durham Indoor Market Visitor Information Point
  16. Three Durham Pointers in Durham Market Place with stand

    Add Durham Pointers to your Itinerary

    Durham Pointers

    Type

    Type:

    Tourist Information Point

    Durham City

    Durham Pointers are volunteers who can be found in Durham City’s historic Market Place from Easter to October offering information and directions to visitors. 

    Dates

    From:
    11 Apr 2025to2 Oct 2025
    More info for Durham Pointers
  17. Killhope Visitor Information Point

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    Killhope Visitor Information Point

    Type

    Type:

    Tourist Information Point

    Upper Weardale

    A unique Visitor Information Point, situated within the reception at Killhope

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for Killhope Visitor Information Point
  18. Hardwick Park Visitor Information Point

    Add Hardwick Park Visitor Information Point to your Itinerary

    Hardwick Park Visitor Information Point

    Type

    Type:

    Tourist Information Point

    Sedgefield

    Situated within the Visitor Centre at Hardwick Park.

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for Hardwick Park Visitor Information Point
  19. Holiday Inn Darlington North Visitor Information Point

    Add Holiday Inn Darlington North Visitor Information Point to your Itinerary

    Holiday Inn Darlington North Visitor Information Point

    Type

    Type:

    Tourist Information Point

    , Darlington

    Situated at Junction 59 of the A1M, Holiday Inn Darlington North.  A wide range of tourist information leaflets can also be picked up during normal opening hours.

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for Holiday Inn Darlington North Visitor Information Point
  20. Dalton Park Visitor Information Point

    Add Dalton Park Visitor Information Point to your Itinerary

    Dalton Park Visitor Information Point

    Type

    Type:

    Tourist Information Point

    Seaham

    This unique Visitor Information Point, situated within the Customer Service Reception at Dalton Park.

    Dates

    From:
    1 Jan 2025to31 Dec 2025
    More info for Dalton Park Visitor Information Point
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